QUAVO DOCUMENT CENTER

Resources

Quavo’s Disputes as a Service™ offering features automated software, AI technology, and
human intelligence services for financial institutions and issuing processors alike. Below
are all our product and industry resources, in one easily accessible place.

Case Studies

Altura Modernizes Dispute Operations, Empowering Member Satisfaction

Rogue Credit Union Partners with Quavo to Improve Member Satisfaction with Best-In-Class Technology

First Hawaiian Bank Boosts Customer Satisfaction and Elevates Technology with QFD®

Veridian Credit Union Drives Efficiency and Member Approval with QFD® and DRE™

Blog

The Hard Work Behind Faster, More Reliable Fraud & Dispute Data

Scaling Smart: How We Ditched the Generalist Model and Built a Fraud Team That Actually Works

Modernizing Banking From the Inside Out: Overcoming the Legacy Tech Bottleneck

Fine-Tuning Your Dispute Operations with a Data-Driven Approach

Insights

The Fraud AI Stack Is Scaling Faster Than You Are

When Merchants Fall, Your Dispute Team Pays

From write-offs to recovery: Turning disputes into a growth lever

What’s the difference between a write-off, a loss, and a recapture rate, and why does it matter?

Videos

Quavo AI | Demo

A Consumer’s Guide to Filing a Dispute

Ins & Outs of Provisional Credit | Regulation E

Build vs. Buy | Dispute Management Solution

Downloads

The 2026 State of Dispute Management

Fraud Resolution Done Right

The Cost of Making It Right

Case Study: Galileo Simplifies Dispute Management at Scale

Dishing on Disputes Webinar Series

Dishing On Disputes: Lessons from Building First-Party Fraud Automation

Dishing On Disputes – From Manual to Modern: A Roadmap for Dispute Transformation

Dishing On Disputes: What Happens When the Call Comes from Inside the House?

Dishing On Disputes: 5 Reporting Metrics Every Dispute Leader Should Track