Quavo’s dispute management software connects effortlessly with your existing core banking infrastructure, merchant collaboration tools, and payment networks. As the leading AI dispute resolution platform for financial institutions, QFD®’s chargeback management integrations deliver faster, more transparent resolutions without replacing the systems you already rely on.
Quavo’s trust-driven AI-powered software seamlessly integrates with core banking and merchant platforms, empowering institutions to deliver efficient, transparent, and trust-building dispute resolutions.
As a comprehensive bank chargeback processing solution, QFD® connects with the platforms your institution already uses, from core banking systems and card processors to merchant collaboration networks and payment card networks, enabling automated recovery and real-time data exchange across your entire dispute operation.
Velera, formerly PSCU/Co-op Solutions, is the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider.
The Symitar system provides credit unions with an easy-to-use, fully integrated, and extremely customizable system.
Core banking integrations (Fiserv, TSYS, Symitar), Visa/Mastercard Association connectivity, merchant collaboration tools (Verifi, Ethoca), automated correspondence, real-time status tracking, built-in Reg E/Z compliance, and robust reporting capabilities.
By automating claim intake, routing, and correspondence, dispute resolution software eliminates the manual bottlenecks that cause delays. Cardholders receive real-time updates, faster provisional credits, and clear communication, resulting in significantly reduced inbound call volume.
Costs vary based on volume, integration complexity, and feature set. Quavo offers tiered solutions from targeted Enhancement packages to full AI & Operations implementations. Contact us for a custom quote.
Lightweight integrations can go live in weeks. Deeper core banking integrations typically take 4-6 months. API-driven onboarding and pre-built connectors for major core systems significantly reduce implementation time.
Banking dispute resolution software must meet PCI DSS standards, SOC 2 Type 2 certification, and applicable state and federal data security regulations. QFD® is PCI compliant, SOC 2 Type 2 certified, and built to meet the standards required by banks, credit unions, and fintechs.