How COVID-19 Affects Fraud & Disputes

Account Holder Experience

Account holders are being impacted by COVID-19 in more ways than one. Beyond the increase fraudulent charges, customers are also facing more roadblocks to dispute these charges. Quavo Fraud & Disputes (QFD) software can help.


COVID-19 has changed how a back office is run. With a fraction of employees working claims, coupled with a rise in disputes, automated workflows are are no longer a luxury, but a necessity. Quavo can help.

The Only End-To-End Disputes Software Around

Quavo software is packaged neatly and clearly, both in terms of how the software looks, feels and flows and also in terms of how our experts support it through automatic regulatory updates and technical assistance. This is why dozens of banks and credit unions chose to implement Quavo software as their solution for fraud and disputes.

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What We Integrate With

Quavo software integrates with other financial services companies (E.g. Ethoca™​, Episys™, Verifi®, and many more) to leverage the industry's best technology and better streamline your fraud and disputes process.