Restoring
Financial
Confidence.

Over $577,002,856 recovered for 4,490,136 victims of financial fraud, merchant issues, and identity theft.
 Through trust-driven dispute management solutions, Quavo helps financial institutions deliver outcomes that matter, including speed, efficiency, transparency, and long-term trust—all reinforced by data-driven insights.

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Solutions

Fraud and Dispute Management Solutions
Tailored to Your Needs

Issuing Banks

Mitigate Risk, Elevate Customer Experience:
Proactively safeguard your institution with advanced fraud claim intake, seamless dispute management, and compliance agility.

Credit Unions

Optimize Resources, Enhance Member Loyalty:
Streamline operations, maximize cost-efficiency, and provide exceptional support experiences for your valued members.

Fintechs

Scale with Confidence, Innovate with Ease:
Achieve rapid growth, ensure compliance in a dynamic regulatory landscape, and deliver frictionless customer interactions.

Processors

Improve Dispute Offering, Boost Client Satisfaction:
Provide top-tier service to issuing clients with robust integrations that enable lightning-fast, error-free claim management.

Experience seamless integration
and automated solutions with
Quavo. Book a demo today.

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Case Study

First Hawaiian Bank Boosts Customer Satisfaction and Elevates Technology with QFD®

Explore how Quavo’s QFD® revolutionizes credit card dispute management for First Hawaiian Bank, transforming the process through cutting-edge automation.

90%

Task Automation

$482,000+

Average monthly
amount recovered
first

Testimonials

Learn how Quavo has impacted
the financial industry.

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Quavo’s automation has reduced the amount of time our agents touch a claim dramatically. This has taken so much pressure off our team, enhanced work/life balance, and improved team morale.

Barbara Valona

VP and Bank Card Center Manager at FHB

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QFD has helped centralize and streamline our claim processing, bringing us further into compliance and alignment with industry standards. It has improved the visibility of claim activity, helping us detect and act on emerging card and payment fraud. This saves money for the credit union and our members while maintaining their trust.

James Richie

VP Payment Services at Rogue CU

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A lot of banking institutions still have antiquated systems. Traditional banking has fallen behind a little in updating and refreshing internal systems. That is why you see some of these fintechs on the rise — financial technology companies that are introducing new ways to bank. So, I think for traditional banking financial institutions, it is really highly manual work that those institutions are doing.

Darius Alcaire

Director, Account and Card Operations at BECU

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VCU has a great partnership with Quavo and the DRE team. Our two teams collaborate daily by asking questions or getting for additional information. The DRE team is quick to respond, and they are always open to suggestions or making changes to fit how we want to handle our members disputes.

Trina Becker

Manager of Fraud and Disputes at Veridian Credit Union

Streamline processes, enhance
compliance, and restore
financial confidence today.

Resources

Insights to Power Your Growth

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How Issuers Can Transform
Fraud and Dispute Management

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From Loss to Recovery:
Quavo’s Cutting-Edge
Recapture Technology Explained

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How to Go Above and Beyond Compliance: Doing the Right
Thing in Reg-Tech

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Client-Centric Solutions:
Tailoring Features With
You in Mind

Quavo's Director of Client
Solutions on Fraud As An Institutional Problem

Certified

Soc 2 Type 2

For Service Organizations

Finalist - 2024

Finovate Awards

Best RegTech Solution

Winner - 2024

Tech of the future

Banking Tech Awards USA

Certified

pci compliant

PCI Security Standards Council

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