How COVID-19 is Affecting Dispute Management

Account Holder Experience

Account holders are being impacted by COVID-19 in more ways than one. Beyond the increase fraudulent charges, customers are also facing more roadblocks to dispute these charges. QFD dispute management software can help.


COVID-19 has changed how a back office is run. With a fraction of employees working claims, coupled with a rise in disputes, automated workflows are are no longer a luxury, but a necessity. Quavo can help.

Automated Dispute Management Software

Quavo dispute management software is supported by continued service from our fraud and dispute experts to keep you and your team 100% compliant - always. This is why dozens of banks and credit unions chose to implement Quavo software as their dispute management solution.

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Software Integrations

Quavo software integrates with other financial services companies (E.g. Ethoca™​, Fiserv, FIS, Episys™, Verifi®, and many more) to leverage the industry's best technology and better streamline your fraud and disputes process.