Use Case: Fintech

Originally published on CUInsight.com Six words may be about to reshape everything credit unions know about disputes: “I didn’t buy that, my AI did.” The

Originally published on CUInsight.com Fraud technology is racing ahead. Credit unions are deploying agentic AI systems that autonomously resolve disputes, detect patterns, and take action

Originally published on CUInsight.com At the recent financial industry event, one question dominated every conversation: How do we stop our members from losing everything to

We’re honored to be featured in About Fraud’s Solution Provider Infographic again this year as the 𝗢𝗡𝗟𝗬 bank-focused chargebacks and disputes provider. Download the full

Originally published on CUInsight.com As the holiday decorations come down and statements post, many of your members are finally getting a clear look at holiday

Originally published on CUInsight.com Picture this scenario: It’s Black Friday, and Sarah, a 15-year member of your credit union, discovers fraudulent charges on her account

For many financial institutions, dollars lost in the dispute process represent revenue leakage and missed recovery opportunities. As a dispute manager, your performance is measured

Originally published on CUInsight.com Credit unions are at a critical juncture as AI-driven fraud attacks escalate, and members expect faster, more transparent service. This urgency

That sinking feeling in your stomach when you realize you’ve been duped is real, and you’re not alone. According to the Federal Trade Commission, Americans

Originally published on TheFinancialBrand.com Executive Summary While banks proactively catch 57% of fraud cases, how they handle resolution matters more than the fraud itself. Six