Use Case: Processor

Regulation Z covers credit card and open-end credit disputes — and the rules are stricter than many teams realize. This guide walks through the core

In today’s rapidly evolving financial landscape, effective dispute resolution has become a critical component of organizational success. As businesses navigate the complexities of customer interactions

Regulation E governs electronic fund transfer disputes — and if your institution issues debit cards, ACH transactions, or prepaid accounts, it governs you. This guide

Introduction The banking industry is losing billions of dollars per year to fraud1. This is compounded by new trends in friendly fraud and increasing costs

In this article, we explore how the fraud and disputes process can impact financial inclusion, and why automating the process can be a gamechanger for

One of the many symptoms of the industry-wide problem of lack of resources and best practices for banks to refer to when incorporating regulatory requirements

As issuers adopt instant payments, it is crucial to evaluate the fraud management processes in place and determine whether account holders have the necessary support