Quavo CEO and Co-Founder Joe McLean took the Fraud Fight Club 2026 stage with a keynote that was equal parts personal and urgent, tracing the conviction that built Quavo back to its roots and connecting
Originally published on CUInsight.com Six words may be about to reshape everything credit unions know about disputes: “I didn’t buy that, my AI did.” The unsettling reality of agentic commerce is this: the card wasn’t
Originally published on CUInsight.com Fraud technology is racing ahead. Credit unions are deploying agentic AI systems that autonomously resolve disputes, detect patterns, and take action without human intervention. These systems can gather evidence, apply policy,
Originally published on CUInsight.com At the recent financial industry event, one question dominated every conversation: How do we stop our members from losing everything to scams? For credit unions serving older, less tech-savvy communities, this
We’re honored to be featured in About Fraud’s Solution Provider Infographic again this year as the 𝗢𝗡𝗟𝗬 bank-focused chargebacks and disputes provider. Download the full infographic here.
Originally published on CUInsight.com As the holiday decorations come down and statements post, many of your members are finally getting a clear look at holiday season costs. They are scrolling back through weeks of transactions,
Originally published on CUInsight.com Picture this scenario: It’s Black Friday, and Sarah, a 15-year member of your credit union, discovers fraudulent charges on her account while trying to buy holiday gifts. She’s frustrated, worried, and
For many financial institutions, dollars lost in the dispute process represent revenue leakage and missed recovery opportunities. As a dispute manager, your performance is measured not only by efficiency but by the dollars your team
Originally published on CUInsight.com Credit unions are at a critical juncture as AI-driven fraud attacks escalate, and members expect faster, more transparent service. This urgency is heightened by ongoing industry consolidation, where credit unions are
That sinking feeling in your stomach when you realize you’ve been duped is real, and you’re not alone. According to the Federal Trade Commission, Americans reported over $10 billion in scam losses in 2023, with