When it was announced that work would be outsourced to a business process outsourcing (BPO) firm, members of Quavo’s Dispute Resolution Experts (DRE) team were concerned about
Traditional dispute systems are centered around users and case ownership. Success is relatively easy to measure. Do users like the system? Do they have a
Automation in any process is going to give your business, expenses, and customers a lift. Lower cost of processing, efficiency gains, and shorter time-to-resolution are
Join Greg Myers as he sits down with the visionary Joe McLean, CEO and Co-Founder of Quavo. Discover how Joe’s journey from a computer science
Infographic Sources: The True Cost of Fraud™, 2022 study by Lexis Nexis US holiday shopping 2023: Consumer caution and retailer resilience byColleen Baum, Tamara Charm,
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