I am joining Quavo with more than 10 years of experience as an operations leader in Risk Processing Operations with a specialized focus on Fraud and Dispute Management. Throughout my career, I have spearheaded transformative projects that enhance efficiency in the end-to-end dispute investigation process, ensuring faster resolutions, improved accuracy, and strengthened risk mitigation strategies – back in the days when manual dispute investigation is all that is in place. Leading teams through complex challenges, I am passionate about driving operational excellence, fostering continuous improvement, and implementing forward-thinking solutions that shape the future of risk processing. With a commitment to efficiency, integrity, and innovation, I continue to push boundaries in fraud detection and dispute resolution.
I also wear the hat of a mother to an 18-year-old and a 1-year-old which pretty much gives the idea of the type of adventure I like.
