By Geordie Connell, Solutions Consultant Why Digital Transformation Is Just the Starting Line When institutions don’t regularly review their operational data or the configurations that
By Greg Sellek, Director of Infrastructure Every IT person has an I remember when… story, whether it’s floppy drives, CRT monitors, or in my case,
In today’s fast-paced financial environment, financial institutions are under increasing pressure to handle fraud and dispute claims quickly, accurately, and in a way that minimizes
When product leaders evaluate build or buy decisions, they focus on product differentiation, core functionality, speed, cost, and ownership. An often neglected consideration is how
In today’s digital-first banking environment, trust is everything. While flashy apps and low fees may attract new customers, it’s how a financial institution handles critical
It’s often said that necessity is the mother of invention, and that’s something I’ve seen proven throughout my career. From the beginning, I’ve gravitated toward
The fraud and disputes industry has experienced massive transformations over recent years, with technology and data playing a pivotal role. Understanding and leveraging client data
The Human Challenge of Manual Dispute Handling Not long ago, dispute teams depended heavily on the dedication and availability of each individual agent. Managers counted
In the world of finance, most things are black and white; numbers don’t leave much to interpretation. However, investigating financial fraud is a world of
On the morning of December 7, 1941, First Lieutenant Kermit Tyler faced a moment that would echo through history. Stationed at Fort Shafter’s radar information
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