Join the Team

Description

Are you looking to deepen your skills in systems and cloud infrastructure? Would you love the opportunity to join a supportive, collaborative team and help build up the infrastructure that supports a cutting-edge company growing at hyper speed? Quavo, an inventive, trailblazing fintech company, is seeking a new Infrastructure Engineer.

In this role, you will collaborate with senior team members to support internal processes and compliance. Serving as an instrumental part of the technology team, you will complete user requests, maintain Linux systems, and work on special initiatives to support the company’s cloud environments, including a Kubernetes migration. This is a full-time, permanent position, and it is fully remote.

Requirements

Must Haves

• At least 1 year of infrastructure work experience
• Proficiency with Linux and AWS
• Demonstrated ability to troubleshoot and resolve issues
• Ability to independently, effectively work on well-defined, less complex tasks; eagerness to learn hands-on
• Strong multi-tasking skills; capacity to successfully balance multiple concurrent requests
• Strong verbal and written communication skills, including the ability to effectively communicate with internal and external business associates
• Strong teamwork focus and the ability to foster collaboration within and across teams
• High school diploma

Nice-to-Haves

• Familiarity with Kubernetes
• Hands-on experience with cloud or SaaS platforms
• Proficiency with Confluence, SharePoint, and Jira
• Any cloud or infrastructure-related certifications

Benefits

This position offers…

• Competitive salary ($65k-85k) and bonus opportunities
• Comprehensive benefits including medical, dental, vision, short and long-term disability, life insurance, HSA, FSA, employee assistance programs, 401(k) with match, and unlimited PTO
• Opportunity for hands-on learning, professional development, and upward mobility

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Description

Are you a passionate, ambitious recruiter with a knack for reading between the lines and discerning culture fit? Are you able to dig deep with candidates to uncover their skills, motivations, and work style?  Quavo, an inventive, trailblazing fintech company, is seeking a new Recruiter.

In this role, you will lead full-cycle recruiting for both technical and non-technical positions, managing hiring across multiple states and time zones. Serving as the face of Quavo in the talent market, you’ll build strong, authentic relationships with candidates, hiring managers, and teammates and champion an exceptional candidate experience throughout every touchpoint, regardless of outcome. You’ll evaluate candidates for real skill, not just resume keywords, and assess for fit and alignment- identifying people who share Quavo’s drive, curiosity, and care for doing great work. You’ll use automation tools, smart processes, and work on special projects to boost efficiency, elevate the candidate experience, and improve hiring quality.

This is a full-time, permanent position, and it is fully remote.

Requirements

Must Haves

• 5+ years of full-cycle recruiting experience, including 2+ in Fintech or SaaS
• Hands-on technical recruiting: ability to assess technical talent beyond buzzwords and translate complex requirements clearly
• Demonstrated track record filling positions up to and including directors and VPs
• Experience recruiting in high-growth or rapidly changing environments; adaptable, comfortable with ambiguity and rapid change
• Strong relationship-building and communication skills — you make people feel seen and supported
• Passion for improvement – comfortable using AI and digital tools to streamline workflows and enhance results
• Organized with a bias for action, collaboration and follow-through
• Ability to go beyond hard skills and assess potential candidates for culture fit
• High school diploma

Nice-to-Haves

• Experience using Rippling or similar HRIS/ATS systems

Benefits

This position offers…

• Competitive salary ($90k-115k base) and bonus opportunities
• Comprehensive benefits including medical, dental, vision, short and long-term disability, life insurance, HSA, FSA, employee assistance programs, 401(k) with match, and unlimited PTO
• Opportunity to make a big impact on the talent and growth at Quavo, helping them grow smarter, scale stronger, and keep their culture thriving as they evolve

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Who we are:

Quavo is the industry leader in fraud and disputes management technology, offering the world’s only E2E cloud-based Disputes as a Service solution for issuing financial services organizations. Quavo is an organization of tenacious experts who are innovative and challenge complacency to continuously deliver cutting edge technology and AI. Our experts are passionate about delivering value in our solutions and empowering our client community to enhance and evolve industry standards in fraud and disputes management.

Who you are:

Quavo is looking for authentic and courageous professionals to join our team. If you are a driven, accountable, and innovative problem solver searching for a collaborative environment of like-minded teammates dedicated to improving the client experience…. Then you are going to love working at Quavo!

About the role:

Lead product positioning, go-to-market planning, and competitive analysis for the company’s core fraud and disputes platform. Partner with Product Management, Marketing and Sales to drive adoption, retention, and market differentiation.

Responsibilities include:

• Own and create GTM strategies for new features and product launches
• Work closely with Product to understand the roadmap and translate technical features into customer-facing value statements
• Lead competitive intelligence initiatives
• Develop product positioning and messaging that resonates with target audiences
• Collaborate with marketing to deliver sales enablement assets (pitch decks, training, one-pagers)
• Ownership of Quavo’s internal Confluence platform and be responsible for quality/upkeep
• Partner with Marketing to develop customer stories, case studies, and campaign content
• Analyze launch performance and feature adoption to optimize future GTM efforts
• KPIs:
  • Launch adoption rate/Internal GTM understanding
  • Customer engagement with new features
  • Feedback quality from Sales and Product

Required Qualifications:

• 2-3 years of functional experience with QFD
• Robust understanding of Quavo’s product platform at a feature level
• Demonstrated ability to collaborate effectively and frequently across internal departments
• Execution based mindset.

Preferred Qualifications:

• Familiarity with content generation or graphic design.

The pay range for this role is:

100,000 – 130,000 USD per year (Remote (United States))

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Description

Are you proactive, collaborative, and accountable with a passion for building strong business relationships and delivering excellent experiences? Are you ready to use your fraud and disputes and regulatory compliance knowledge to service a book of clients and grow company revenue?  Quavo, an inventive, trailblazing fintech company, is recruiting for an Account Manager.

In this role, you will own high-level client interactions and relationships. Serving as a member of the revenue team, you’ll stay aligned with clients’ strategic objectives and drive their overall growth. You will lead various meetings such as cross-functional reviews, account strategy sessions, business reviews, and advise clients on product adoption and best practices. You’ll manage and report on client references requests, P&L, sentiment, and work with leadership to prioritize enhancement and configuration changes for your customers. This is a remote, full-time position offering a generous base salary, bonus, and commission opportunities. Travel will be required in this role to client sites across the U.S. (25-30%).

Requirements

Must Haves

• 5+ years of relevant fraud and disputes operations experience within a bank, fintech, processor, or similar financial institution OR enterprise software customer success or sales experience
• History building successful customer and/or stakeholder relationships at an enterprise level
• Ability to develop deep insights about clients’ operations and provide deliberate coaching
• Demonstrated experience developing, implementing, and achieving goals; ability to impart success to clients and create executable plans to drive areas of improvement internally
• Excellent communication and presentation skills
• Ability to exude excitement, stability, and maturity when representing Quavo
• High school diploma

Nice-to-Haves

• Strong proficiency with fraud, disputes, and/or banking regulatory compliance
• Bachelor’s degree or equivalent work experience

Benefits

This position offers…

• Competitive pay ($90k minimum base + generous commission structure and bonus opportunities)
• Comprehensive benefits including medical, dental, vision, short and long-term disability, life insurance, HSA, FSA, employee assistance programs, 401(k) with match, and unlimited PTO
• Opportunity to directly contribute to Quavo’s ongoing expansion and growth by managing key client relationships and building trusted partnerships with new logos

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