Operational inefficiencies drain time and resources, increasing costs and employee churn.
Disjointed systems
Legacy platforms that lack integration create fragmented workflows, forcing investigators to navigate multiple systems, wasting time, and racking up costly licensing fees.
Staffing needs
Unpredictable dispute volumes make staffing a constant challenge. Too few employees lead to burnout and turnover, while overstaffing results in unnecessary expenses.
Limited resources
Financial institutions with limited resources must make tough choices – balancing operational efficiency, cost reduction, and business growth.
Quavo’s suite of solutions empowers issuers to streamline operations, cut costs, and improve efficiency, all without exceeding their budget.
Choose the level of integration that fits your needs. Quick, lightweight integrations deliver fast results, while deeper integrations provide a fully optimized, end-to-end transformation.
Quavo’s automation solutions reduce workload, allowing teams to focus on high-value tasks. Need extra hands during peak periods? Our DRE solution seamlessly extends your team - no training required, scaling up or down as needed.
Whether you need a targeted enhancement or a full operational overhaul, Quavo offers modular solutions tailored to your budget and goals. Start small with incremental improvements or go big for long-term success. Either way, we’ve got you covered.
“With the ever changing nature of card fraud, QFD has improved the visibility of claim activity, helping us detect and act on emerging card and payment fraud.”
James Richie
VP Payment Services
“The value of Quavo is not just in their system; the value is in the partnership and collaborating with their team to build an empowered and highly efficient Disputes Department.”
Barbara Valona
VP & Bank Card Center Manager
Originally published on CUInsight.com Here’s a stat every credit union leader should note: 62% of consumers say how their financial institution handles a fraud dispute
The first 48 hours following a fraud claim submission represent a critical period for financial institutions. This narrow window determines whether issuers can effectively combat
As fraud and regulation evolve in tandem, banks and credit unions are under immense pressure to resolve disputes quickly, maintain accuracy, and stay compliant. Financial
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