With nearly 15 years of experience in fraud and disputes, including 3.5 years at Quavo, I bring a comprehensive background spanning front-office intake, back-office operations, line of business support, and business/process optimization and improvement. I am a strong advocate for efficiency and client success, leveraging deep operational insights to understand business needs and deliver meaningful solutions. My proven track record includes extensive experience in process improvement, reporting, data analysis, pipeline management, loss mitigation, issue analysis, and strategy implementation.
Outside of work, I enjoy traveling, cooking, and spending quality time outdoors with my family and our dogs, whether fishing, camping, or riding mountain bikes and dirt bikes.