Tuesday, October 28, 2025 | 7:15-8:15 AM PST
The Venetian Sands Expo
MR 2705
A survey of more than 2,000 Americans who have experienced fraudulent activity on their payment cards (debit and credit) in the past five years found that their level of satisfaction with the fraud resolution experience impacts their future use of the card involved and their relationship with the card issuer. To understand more about the research—and ways that financial institutions can improve their dispute and resolution process—join this breakfast with Ron Shevlin, Chief Research Officer at Cornerstone Advisors and the Quavo Team.
Ron Shevlin
Chief Research Officer, Cornerstone Advisors
Ron Shevlin heads up Cornerstone Advisors’ fintech research efforts and authors many of its studies. He has been a management consultant for over 30 years, working with leading financial services, consumer products, retail, and manufacturing firms worldwide. Before joining Cornerstone, Shevlin was a researcher and consultant for Aite Group, Forrester Research, and Nolan, Norton & Co. He is the author of the book Smarter Bank, writes the Fintech Snark Tank blog on Forbes, and hosts the What’s Going On in Banking podcast. Shevlin is ranked among the top banking and fintech thought leaders globally and is a frequent keynote speaker at banking and fintech industry events and bank and credit union board of directors’ meetings.
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Space is limited, reserve your spot today to join us in Vegas! This exclusive event is open only to senior leaders from issuing financial institutions.
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