Careers @ quavo

Join the Team

Quavo prides itself on being a place to work where things like career advancement, opportunities to learn, recognizing hard work, being treated fairly, taking care of each other, having fun, being part of a team, and loving your job truly mean something.

Transforming Dispute Management

Quavo’s Fintech Vision

Quavo is revolutionizing dispute management for financial institutions by combining cutting-edge technology with personalized support that embodies the fintech ethos. Our Disputes as a Service™ offering streamlines fraud and dispute resolution, emphasizing seamless workflows, compliance, and customer satisfaction. Working at Quavo means being part of a dynamic team that’s driving 100% year-over-year growth, redefining industry standards, and fostering a collaborative and innovative environment. We’re dedicated to industry excellence and community-driven change, empowering the fintech community with transformative solutions and unwavering support. Join us at Quavo, where your contributions make a tangible impact, and every day presents an exciting opportunity to shape the future of fintech.

One Quavo, Nationwide Impact

Empowering Financial Institutions with Talented Teams Across the Country

Life at Quavo

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Perks

Fully Remote Work:

Achieve work-life integration.

Competitive Compensation:

Fair pay starting at $50,000 annually, plus annual bonuses based on company performance.

Unlimited Paid Time Off (PTO):

Flexible, supportive environment that prioritizes your well-being.

Comprehensive Benefits Package:

At Quavo, we believe in investing in our team and understand that benefits are important to us all. We strive to offer a comprehensive and affordable benefit package in support of our team members and their families.

Culture Rooted in Core Values:

We Are Authentic – We show up as ourselves.

We Are Innovative – We challenge the status quo.

We Are Accountable – We honor our commitments and admit mistakes.

We Are Deliberate – We have and act with intent.

We Are Passionate – We relentlessly pursue excellence.

Camp Quavo:

Join us for our annual company retreat, a unique opportunity for team building and fun together.

The quavo culture

Employee Insights

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The most important thing about the Quavo culture is our “work hard, play hard” mentality. Every day we work hard to ensure our product is the best it can be to our clients. We put in a lot of effort to keep our clients happy while having fun at the same time.
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Chadd Marks

Client Release Manager
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I had the opportunity to join Quavo just over five years ago as the first Production Support Manager. Prior to that, I had worked for a couple of large tech companies as a manager and as a Linux engineer. So, my background is 100% technology related, which is weird here at Quavo because most people I work with all have a background from financial companies. The leadership at Quavo fosters a culture of transparency and inclusivity, which is not something you find in most companies these days. I have the privilege of working alongside some incredibly talented individuals. One fascinating thing about Quavo is that there seem to be no egos, everyone gets along and quite frankly, I would hang out with every single one of our employees outside of work. This is another thing that just does not happen these days, it is a great culture.

Chris Yukubousky

Manager, IT & Infrastructure
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I couldn’t imagine a better place to have started my career. I was lucky enough to be brought onto the team as an intern, before being hired on full time, and later receiving a promotion to Account Executive. I’m very proud to say my story is one of many at Quavo where our team members have gotten to benefit from a culture of hiring in-network and promoting from within. Quavo is a place where you have unlimited potential to make a meaningful impact, not only on our organization, but on our clients and the cardholders that they service. This is a company that invests in its people and cares about life outside of work!

Devon Anderson

Account Executive
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I started at Quavo as the Technical Trainer, owning the training experience for both internal new hires and clients. Through my experience, I was able to hone the skills and knowledge needed to thrive in a space where innovative ideas and new technology are developed often. With the support of my team, I’ve transitioned to the role of Product Marketing Manager, where I use my expertise to help spread Quavo’s message. I was sought out to champion this role, as Quavo’s leadership supports employees in reaching their professional goals. I’m immensely appreciative to my Quavo support network for watering the little seed of potential and helping it to blossom into a new direction in my career.

Aafie Somers

Product Marketing Manager
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The most important thing about the Quavo culture is our “work hard, play hard” mentality. Every day we work hard to ensure our product is the best it can be to our clients. We put in a lot of effort to keep our clients happy while having fun at the same time.
Chadd Marks Headshot

Chadd Marks

Client Release Manager
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Quavo culture, to me, is the ability to succeed while being your true self. We have a diverse group of people in the company and within Operations. We are great as a team due to our efficiency, accuracy, and industry knowledge, but I think our success in that is due primarily to the care each of us has for one another. We have honest conversations, and there is no judgment.
nikki labno

Nicole Labno

Workforce Manager
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I appreciate the collaborative environment Quavo creates from top to bottom. Everyone I’ve worked with has always been open-minded to new ideas, and that’s always made me feel like my ideas were welcome.

Matt Libiran

Senior System Architect

Open Positions

Description

Are you a high energy, disciplined sales professional who loves prospecting for new leads, managing a mixed pipeline, and working with a variety of businesses to acquire new logos? Would you love the opportunity to sell a strong, specialized products that will change the way your prospects think about their jobs? Quavo, an inventive, trailblazing fintech company, is recruiting for a new Account Executive, Mid-Market.

In this role, you will grow Quavo’s market share, ensuring solutions fit clients’ technical and business needs, and creating a trusting, long-term relationship. Using a consultative sales approach, you’ll work collaboratively within a matrixed organization to provide clients with expertise throughout their sales journey. You will leverage a modern, integrated sales tech stack to manage strategic sales motions alongside transactional, high-volume opportunities to continuously target qualified opportunities and surpass sales quotas and goals. Additionally, you’ll maintain and analyze the customer database to support accurate and viable lead generation and marketing efforts, and stay current on industry news, trends, competitor activities, and the latest product line developments. This is a full-time, permanent position, and it is fully remote with regular prospect and company travel (~25%).

Requirements

Must Haves

  • 3+ years’ experience selling SaaS contracts B2B with small-large issuing financial services organizations; demonstrated familiarity with banking, card, payments, and/or financial fraud and disputes
  • Proven success managing a mixed pipeline and navigating within client organizations
  • Proficiency with sales technology including high CRM utilization and integrations with prospecting and content management tools
  • Creative negotiating and closing skills
  • Ability to drive results and accelerate deals/implementations collaboratively
  • Capacity to build, collaborate, and share the financial impact of a prospect’s decision
  • An active interest in increasing client success and deepening client relationships by imparting product value
  • Autonomous, self-motivated approach; ability to thrive in a fast-paced, goal-oriented environment with an entrepreneurial, start-up culture
  • High school diploma

Nice-to-Haves

  • Experience using Salesforce, ZoomInfo, Confluence, SharePoint, and/or LinkedIn Sales Navigator
  • Thorough understanding of fraud and dispute management within enterprise issuing financial institutions

Benefits

This position offers…

  • Competitive salary ($110k-150k base), commission, and bonus opportunities
  • Comprehensive benefits including medical, dental, vision, short and long-term disability, life insurance, HSA, FSA, employee assistance programs, 401(k) with match, and unlimited PTO
  • Wide open opportunity to bring in new logos and make connections within a large market; most of the industry doesn’t know about Quavo’s life-changing products

APPLY NOW

Who we are:

Quavo is the industry leader in fraud and disputes management technology, offering the world’s only E2E cloud-based Disputes as a Service solution for issuing financial services organizations. Quavo is an organization of tenacious experts who are innovative and challenge complacency to continuously deliver cutting edge technology and AI. Our experts are passionate about delivering value in our solutions and empowering our client community to enhance and evolve industry standards in fraud and disputes management.

Who you are:

Quavo is looking for authentic and courageous professionals to join our team. If you are a driven, accountable, and innovative problem solver searching for a collaborative environment of like-minded teammates dedicated to improving the client experience…. Then you are going to love working at Quavo!

About the role:

We are seeking a Senior RevOps Systems Engineer to own the technical architecture, automation, and administration of our Revenue Technology (RevTech) stack. This role will be the backbone of Salesforce and integrated GTM tools, ensuring Marketing, Sales, and Customer Success teams operate seamlessly. You will combine system administration, automation, data operations, and AI innovation to drive scalability and efficiency across the customer journey.

Responsibilities include:

  • Systems Ownership
    • Serve as the Salesforce owner: configuration, automation, user management, data integrity, and security.
    • Design scalable architecture with flows, validation rules, and custom objects.
    • Manage GTM tech stack (CRM, CPQ, commissions, sales engagement, marketing automation, CS platforms, enrichment tools).
    • Own third-party integrations (e.g., ZoomInfo, Outreach, Clay, Ebsta).
  • AI & Automation
    • Implement and manage AI tools for forecasting, call insights, conversational intelligence, enrichment, and personalization.
    • Design AI-assisted workflows (lead scoring, persona tagging, pipeline forecasting, content personalization).
    • Automate manual and repetitive processes to improve seller efficiency and data quality.
  • Data & Reporting
    • Build dashboards and reports to support GTM execution, forecasting, and board-level reporting.
    • Partner with BI to ensure RevOps data powers enterprise-wide intelligence.
    • Structure CRM data to be AI-ready and accurate across systems.
  • Enablement & Optimization
    • Partner with GTM leaders to refine lead, opportunity, and customer lifecycle processes.
    • Train and drive adoption of RevTech tools to maximize ROI.
    • Continuously evaluate and recommend tools and process improvements to align people, process, and systems.

Required Skills and Experience:

  • 4+ years Salesforce Admin experience (Advanced Admin; Agent Force a plus).
  • Strong understanding of GTM processes (lead management, pipeline stages, MEDDPICC or similar).
  • Experience managing RevTech tools (Sales Engagement, Marketing Automation, CS platforms).
  • Proficiency with automation platforms (Flow, Zapier, Tray.io, Workato, Clay, etc.).
  • Experience implementing/managing AI tools in GTM environments.
  • Strong project management and communication skills.
  • Hands-on, problem-solving mindset; comfortable working with complex systems and messy data
  • High school diploma

Preferred Qualifications:

  • Undergraduate degree in Sales, Marketing, Business, or related field.
  • SaaS / high-velocity sales motion experience.
  • Experience with Pardot, Service Cloud, or Gainsight.
  • Familiarity with tools like Ebsta, Gong, Clari, Mutiny, Drift, Chili Piper.
  • Exposure to SQL, Python, or AI/ML concepts for GTM use cases.

APPLY NOW

Description

Are you an organized, ownership-minded accounting professional looking to apply your expertise in GAAP, equity, and corporate taxes in an exciting, high-growth environment? Would you love the opportunity to pour into a highly capable team and help them reach their full potential? Quavo, an inventive, trailblazing fintech company, is recruiting for a new VP, Finance.

In this role, you will lead financial reporting and analysis, oversee all accounting operations, manage annual budgeting and forecasting processes, oversee cash management, liquidity, and investment strategies, and lead, mentor, and develop the finance and accounting team. You will ensure compliance with GAAP, SaaS accounting standards, state and federal taxes, and internal controls, manage the annual audit process and coordinate with vendors, and monitor financial covenant compliance. Partnering closely with company leadership, you’ll analyze financial performance, develop actionable insights, and evaluate strategic transactions and opportunities. This is a full-time, permanent position, and it is fully remote with occasional travel (~30%).

Requirements

Must Haves

  • 10+ years of progressive finance and accounting experience, including 3-5 years spent leading a team
  • Proven track record leading finance functions at a scaling, high-growth company; willingness to dive deep into details while maintaining strategic oversight
  • Strong proficiency with GAAP, equity accounting, corporate tax, and SaaS or similar subscription-based revenue recognition
  • Prior experience with mergers and acquisitions, including due diligence and post-acquisition integration
  • Excellent analytical, strategic thinking, and communication skills, with the ability to present complex financial concepts clearly to a variety of high-level stakeholders and board members
  • Agile and flexible, with the ability to thrive in a startup-type environment
  • High school diploma

Nice-to-Haves

  • CPA highly desirable
  • Prior hands-on auditing experience
  • Advanced degree

Benefits

This position offers…

  • Competitive salary and bonus opportunities
  • Comprehensive benefits including medical, dental, vision, short and long-term disability, life insurance, HSA, FSA, employee assistance programs, 401(k) with match, and unlimited PTO
  • Opportunity to fully own and build up the accounting and finance procedures in a fast-moving, nuanced, high-growth company where no 2 days are the same

APPLY NOW

Description

Are you proactive, collaborative, and accountable with a passion for building strong business relationships and delivering excellent experiences? Are you ready to use your fraud and disputes and regulatory compliance knowledge to service a book of clients and grow company revenue?  Quavo, an inventive, trailblazing fintech company, is recruiting for an Account Manager.

In this role, you will own high-level client interactions and relationships. Serving as a member of the revenue team, you’ll stay aligned with clients’ strategic objectives and drive their overall growth. You will lead various meetings such as cross-functional reviews, account strategy sessions, business reviews, and advise clients on product adoption and best practices. You’ll manage and report on client references requests, P&L, sentiment, and work with leadership to prioritize enhancement and configuration changes for your customers. This is a remote, full-time position offering a generous base salary, bonus, and commission opportunities. Travel will be required in this role to client sites across the U.S. (25-30%).

Requirements

Must Haves

  • 5+ years of relevant fraud and disputes operations experience within a bank, fintech, processor, or similar financial institution; strong proficiency with fraud, disputes, and/or banking regulatory compliance
  • History building successful customer and/or stakeholder relationships at an enterprise level
  • Ability to develop deep insights about clients’ operations and provide deliberate coaching
  • Demonstrated experience developing, implementing, and achieving goals; ability to impart success to clients and create executable plans to drive areas of improvement internally
  • Excellent communication and presentation skills
  • Ability to exude excitement, stability, and maturity when representing Quavo
  • High school diploma

Nice-to-Haves

  • Previous customer-facing or external client management experience
  • Bachelor’s degree or equivalent work experience

Benefits

This position offers…

  • Competitive pay ($90k minimum base + generous commission structure and bonus opportunities)
  • Comprehensive benefits including medical, dental, vision, short and long-term disability, life insurance, HSA, FSA, employee assistance programs, 401(k) with match, and unlimited PTO
  • Opportunity to directly contribute to Quavo’s ongoing expansion and growth by managing key client relationships and building trusted partnerships with new logos

APPLY NOW

Description

Are you a hands-on artificial intelligence and machine learning leader with strong product instincts, a deep customer focus, and a data-first mindset? Are you a strategic builder who loves to turn ambiguity into scalable, data-powered products that deliver customer impact? If your answer is yes, let’s talk. Quavo, an innovative, trailblazing fintech company, is recruiting for a Director of Product, Data, and AI;

In this role, you own and drive the data and AI strategy across Quavo’s platform, leading initiatives from infrastructure to machine learning-driven product features and developing and implementing product roadmaps that tie data, AI, and ML investments directly to customer outcomes and business goals. Leading and mentoring a multidisciplinary team of engineers, product managers, and data scientists, you’ll manage the full product lifecycle, from ideation and requirements gathering to prioritization, release planning, and iteration. You’ll collaborate cross-functionally to ensure products are built responsibly and timely, and evaluate, integrate, and manage third-party platforms and tools to support the company’s broader tech strategy. This is a full-time, permanent position and is fully remote.

Requirements

Must Haves

  • 8+ years of product management experience with 3+ years focused on data, machine learning (ML), and AI; experience delivering AI-powered features and managing end-to-end data and ML initiatives from scratch
  • Experience developing and implementing product roadmaps that tie data, ML, and AI investments directly to customer outcomes and business goals
  • Prior experience in fintech or similar regulated industry; comfortable working with sensitive, privacy-protected data
  • Deep understanding of regulatory requirements with the ability to transfer those areas into data product strategy and feature design
  • Proficiency with AWS, relational databases, modern data, data visualization, and ML technologies
  • Prior experience leading data science teams with the ability to balance big-picture strategy with a hands-on, roll-up-your-sleeve approach
  • Experience evaluating and integrating third-party vendors, platforms, and contractors to extend team capability and velocity
  • High school diploma

Benefits

This position offers…

  • Competitive salary ($175k-$225k DOE) and bonus opportunities
  • Comprehensive benefits including medical, dental, vision, short and long-term disability, life insurance, HSA, FSA, employee assistance programs, 401(k) with match, and unlimited PTO 
  • People-focused, flexible culture
  • Opportunity to leverage your data and AI expertise to bring Quavo’s automation-driven products to the next level, empowering their customers to streamline their experiences

If interested, please send your resume to HR@quavo.com

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