Careers @ quavo

Join the Team

Quavo prides itself on being a place to work where things like career advancement, opportunities to learn, recognizing hard work, being treated fairly, taking care of each other, having fun, being part of a team, and loving your job truly mean something.

Transforming Dispute Management

Quavo’s Fintech Vision

Quavo is revolutionizing dispute management for financial institutions by combining cutting-edge technology with personalized support that embodies the fintech ethos. Our Disputes as a Service™ offering streamlines fraud and dispute resolution, emphasizing seamless workflows, compliance, and customer satisfaction. Working at Quavo means being part of a dynamic team that’s driving 100% year-over-year growth, redefining industry standards, and fostering a collaborative and innovative environment. We’re dedicated to industry excellence and community-driven change, empowering the fintech community with transformative solutions and unwavering support. Join us at Quavo, where your contributions make a tangible impact, and every day presents an exciting opportunity to shape the future of fintech.

One Quavo, Nationwide Impact

Empowering Financial Institutions with Talented Teams Across the Country

Life at Quavo

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Perks

Fully Remote Work:

Achieve work-life integration.

Competitive Compensation:

Fair pay starting at $50,000 annually, plus annual bonuses based on company performance.

Unlimited Paid Time Off (PTO):

Flexible, supportive environment that prioritizes your well-being.

Comprehensive Benefits Package:

At Quavo, we believe in investing in our team and understand that benefits are important to us all. We strive to offer a comprehensive and affordable benefit package in support of our team members and their families.

Culture Rooted in Core Values:

We Are Authentic – We show up as ourselves.

We Are Innovative – We challenge the status quo.

We Are Accountable – We honor our commitments and admit mistakes.

We Are Deliberate – We have and act with intent.

We Are Passionate – We relentlessly pursue excellence.

Camp Quavo:

Join us for our annual company retreat, a unique opportunity for team building and fun together.

The quavo culture

Employee Insights

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The most important thing about the Quavo culture is our “work hard, play hard” mentality. Every day we work hard to ensure our product is the best it can be to our clients. We put in a lot of effort to keep our clients happy while having fun at the same time.
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Chadd Marks

Client Release Manager
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I had the opportunity to join Quavo just over five years ago as the first Production Support Manager. Prior to that, I had worked for a couple of large tech companies as a manager and as a Linux engineer. So, my background is 100% technology related, which is weird here at Quavo because most people I work with all have a background from financial companies. The leadership at Quavo fosters a culture of transparency and inclusivity, which is not something you find in most companies these days. I have the privilege of working alongside some incredibly talented individuals. One fascinating thing about Quavo is that there seem to be no egos, everyone gets along and quite frankly, I would hang out with every single one of our employees outside of work. This is another thing that just does not happen these days, it is a great culture.

Chris Yukubousky

Manager, IT & Infrastructure
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I couldn’t imagine a better place to have started my career. I was lucky enough to be brought onto the team as an intern, before being hired on full time, and later receiving a promotion to Account Executive. I’m very proud to say my story is one of many at Quavo where our team members have gotten to benefit from a culture of hiring in-network and promoting from within. Quavo is a place where you have unlimited potential to make a meaningful impact, not only on our organization, but on our clients and the cardholders that they service. This is a company that invests in its people and cares about life outside of work!

Devon Anderson

Account Executive
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I started at Quavo as the Technical Trainer, owning the training experience for both internal new hires and clients. Through my experience, I was able to hone the skills and knowledge needed to thrive in a space where innovative ideas and new technology are developed often. With the support of my team, I’ve transitioned to the role of Product Marketing Manager, where I use my expertise to help spread Quavo’s message. I was sought out to champion this role, as Quavo’s leadership supports employees in reaching their professional goals. I’m immensely appreciative to my Quavo support network for watering the little seed of potential and helping it to blossom into a new direction in my career.

Aafie Somers

Product Marketing Manager
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The most important thing about the Quavo culture is our “work hard, play hard” mentality. Every day we work hard to ensure our product is the best it can be to our clients. We put in a lot of effort to keep our clients happy while having fun at the same time.
Chadd Marks Headshot

Chadd Marks

Client Release Manager
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Quavo culture, to me, is the ability to succeed while being your true self. We have a diverse group of people in the company and within Operations. We are great as a team due to our efficiency, accuracy, and industry knowledge, but I think our success in that is due primarily to the care each of us has for one another. We have honest conversations, and there is no judgment.
nikki labno

Nicole Labno

Workforce Manager
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I appreciate the collaborative environment Quavo creates from top to bottom. Everyone I’ve worked with has always been open-minded to new ideas, and that’s always made me feel like my ideas were welcome.

Matt Libiran

Senior System Architect

Open Positions

Description

Are you a hands-on artificial intelligence and machine learning leader with strong product instincts, a deep customer focus, and a data-first mindset? Are you a strategic builder who loves to turn ambiguity into scalable, data-powered products that deliver customer impact? If your answer is yes, let’s talk. Quavo, an innovative, trailblazing fintech company, is recruiting for a Director of Product, Data, and AI;

In this role, you own and drive the data and AI strategy across Quavo’s platform, leading initiatives from infrastructure to machine learning-driven product features and developing and implementing product roadmaps that tie data, AI, and ML investments directly to customer outcomes and business goals. Leading and mentoring a multidisciplinary team of engineers, product managers, and data scientists, you’ll manage the full product lifecycle, from ideation and requirements gathering to prioritization, release planning, and iteration. You’ll collaborate cross-functionally to ensure products are built responsibly and timely, and evaluate, integrate, and manage third-party platforms and tools to support the company’s broader tech strategy. This is a full-time, permanent position and is fully remote.

Requirements

Must Haves

  • 8+ years of product management experience with 3+ years focused on data, machine learning (ML), and AI; experience delivering AI-powered features and managing end-to-end data and ML initiatives from scratch
  • Experience developing and implementing product roadmaps that tie data, ML, and AI investments directly to customer outcomes and business goals
  • Prior experience in fintech or similar regulated industry; comfortable working with sensitive, privacy-protected data
  • Deep understanding of regulatory requirements with the ability to transfer those areas into data product strategy and feature design
  • Proficiency with AWS, relational databases, modern data, data visualization, and ML technologies
  • Prior experience leading data science teams with the ability to balance big-picture strategy with a hands-on, roll-up-your-sleeve approach
  • Experience evaluating and integrating third-party vendors, platforms, and contractors to extend team capability and velocity
  • High school diploma

Benefits

This position offers…

  • Competitive salary ($175k-$225k DOE) and bonus opportunities
  • Comprehensive benefits including medical, dental, vision, short and long-term disability, life insurance, HSA, FSA, employee assistance programs, 401(k) with match, and unlimited PTO 
  • People-focused, flexible culture
  • Opportunity to leverage your data and AI expertise to bring Quavo’s automation-driven products to the next level, empowering their customers to streamline their experiences

APPLY NOW

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