Description:
Are you an accomplished IT change management / project management professional who enjoys working closely with your team to deliver excellent results to clients? Do you have an eye for process improvements and love looking for creative ways to increase efficiency? Join this innovative, trailblazing fintech company as their new Manager of Program Management. In this role, you will develop and implement an effective program management strategy to ensure the successful implementation of their SaaS solution for new and existing clients. You will develop and maintain plans & timelines, lead a team of project managers, monitor team progress, and drive change management & continuous improvement initiatives. This is a full-time, permanent, fully remote position that can be performed in the Eastern to Mountain time zones within the United States (EST work schedule).
Requirements:
Must Haves
- Proven background as a program manager overseeing multiple clients’ SaaS projects
- Strong experience with change management, with a track record of driving successful adoption and change within organizations
- Background managing teams with a collaborative, service-oriented leadership style
- Expertise in developing and managing project plans and timelines
- Excellent, methodical organizational skills, with the capacity to manage various assignments simultaneously
- Outstanding analytical and critical thinking abilities; able to identify and mitigate issues and risks
- Strong leadership and communication skills; background effectively collaborating with cross-functional teams and influencing stakeholders at all levels
- Ability to thrive in a fast-paced, deadline-driven environment
Nice-to-Haves
- Experience in the financial industry, specifically with fraud and disputes processes
- PMP certification
Benefits
- Supportive, collaborative culture that unites the best financial and tech industry minds to drive client success and provide groundbreaking software solutions
- Ability to make an immediate impact in a newly created role and imprint your own style & ideas for the program management process
- Market-disrupting company with no direct competitors that is experiencing record-level growth
- Competitive base salary and bonus program with comprehensive benefits (medical, dental, vision, life & disability, FSA/HSA, and 401(k) with employer match)
