About Quavo

A fintech founded by bankers, for bankers. Quavo provides issuing FIs with dispute processing SaaS solutions.

Quavo’s Disputes as a Service™ offering features automated software, automated intelligence technology, and human intelligence services for issuing financial organizations.

Our goal is to establish and advance the industry standard in fraud and dispute management by instituting best-in-class principles, delivering unparalleled technology, and advocating for change in our community.

Quavo’s automated dispute management software, QFD®, is the only end-to-end dispute management platform to support all transaction types, facilitate cross-departmental communication, and integrate with virtually any banking platform. QFD® automates workflows, Reg E, Reg Z, Nacha compliance, and network mandates in one easily accessible system. Features like self-service, Spanish intake, and all account holder communications are also supported, allowing QFD® to integrate with current processes and corporate guidelines seamlessly.

Our fraud management automated intelligence tool completely automates the investigation process. ARIA® is the industry’s only automated intelligence tool that performs the investigation, as a human would, collecting all the data required by law for a successful resolution. ARIA® applies tried and tested algorithms to virtually eliminate the challenges and complexities of this heavily regulated process.

Quavo also provides add-ons to its QFD® software, namely Dispute Resolution Experts™, our human intelligence service. Our Dispute Resolution Experts™ manage back-office tasks for clients looking to outsource or supplement back-office staff. Clients maintain account-facing interactions, and everyone operates on the QFD® platform.

Quavo’s vision is to challenge industry norms through automation, innovation, and collaboration, delivering leading dispute management solutions that support and empower the Fintech community while also inspiring the next generation of financial services technologists. We believe in providing a supportive and collaborative environment where the best financial and tech minds work together to drive client success, providing groundbreaking dispute management software and solutions.

Values

Quavo believes in providing a supportive and collaborative environment where the best financial and tech minds work together to drive client success, providing groundbreaking dispute management software and solutions.

Mission

Quavo’s purpose is to establish and advance the industry standard in fraud and dispute management by instituting best-in-class principles, delivering unparalleled technology, and advocating for change in our community.

Vision

Quavo’s vision is to challenge industry norms through automation, innovation, and collaboration, delivering leading dispute management solutions that support and empower the Fintech community while also inspiring the next generation of financial services technologists.

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