About Us

Quavo, Inc. is a Fintech provider of industry-leading, automated dispute management solutions for issuing financial institutions. Quavo’s disputes-as-a-service offering features automated software, AI technology, and human intelligence services for financial organizations of all sizes. Our goal is to establish and advance the industry standard in fraud and dispute management by instituting best-in-class principles, delivering unparalleled technology, and advocating for change in our community.

Quavo’s automated dispute management software, QFD™, is the only end-to-end dispute management platform to support all transaction types, facilitate cross-departmental communication, and integrate with virtually any banking platform. QFD automates workflows, Reg E, Reg Z, Nacha compliance, and network mandates in one easily accessible system. Features like self-service, Spanish intake, and account holder communications are also supported, allowing QFD to integrate with current processes and corporate guidelines seamlessly.

Our dispute management AI completely automates the dispute resolution process. ARIA™ is the industry’s only AI that performs the investigation, as a human would, collecting all the data required by law for a successful resolution. ARIA applies tried and tested algorithms to virtually eliminate the challenges and complexities of this heavily regulated process.

Quavo offers back-office investigation services in addition to our QFD software, namely Dispute Resolution Experts™, our human intelligence service. Our Dispute Resolution Experts manage back-office tasks for clients looking to outsource or supplement back-office staff. Clients maintain account-facing interactions and everyone operates on the QFD platform.

Quavo’s vision is to challenge industry norms through automation, innovation, and collaboration, delivering leading dispute management solutions that support and empower the Fintech community while also inspiring the next generation of financial services technologists. We believe in providing a supportive and collaborative environment where the best financial and tech minds work together to drive client success, providing groundbreaking dispute management software and solutions.