Quavo believes in providing a supportive and collaborative environment where the best financial and tech minds work together to drive client success, providing groundbreaking dispute management software and solutions.

Founders & Executive Team

Joe McLean
Joseph McLean CEO & Co-Founder

Joe oversees all facets of Quavo’s business and is directly accountable to Quavo’s Board of Directors and investors. He brings over a decade of executive experience in technology and operations related to fraud and dispute management, regulatory requirements, and chargeback technology. Joe contributed his depth of knowledge to the development of QFD™, Quavo’s automated, cloud-based dispute management software. He also oversaw the establishment of Dispute Resolution Experts™, Quavo’s back-office dispute processing team. Joe’s expertise in fraud investigations also helped launch ARIA™, the world’s only AI capable of investigating fraud claims as a human would but within seconds and while upholding regulatory compliance. 

David Chmielewski CTO & Co-Founder

Dave is responsible for Quavo’s technology and product divisions, bringing over five years of technical executive experience to the table. As a co-founder, Dave is credited with turning our vision for fraud and dispute management into a reality. He possesses a unique ability to understand business needs while retaining deep expertise in technology and its capabilities. Dave’s work has been included in multiple patent filings, and he has won industry awards for contributions to innovation.  

Dan Penne CFO & Co-Founder

Dan is accountable for handling all business administration activities at Quavo Fraud & Disputes and applying his expertise and acumen to drive growth and stability. Dan is instrumental in establishing how Quavo operates and succeeds as a business by providing all the data and insight required to affect all business decisions positively. His responsibilities include budgeting, forecasting, financial compliance, administration, legal agreements, investor obligations, and human resources. Dan brings five years of executive experience in finance and business administration to his role.  

Brittany Usher Headshot
Brittany Usher CRO

Brittany oversees all revenue and client operations, including sales, marketing, business development, onboarding, training, client success, and strategic partnerships. She designs GTM strategies that open new revenue channels to further underscore Quavo as leader in the industry. Brittany applies a client-driven approach to product innovation and new technology, leading comprehensive business intelligence and data analytics initiatives across internal corporate processes. In March 2022, Brittany became the first female, non-founding member of Quavo’s executive team.  

Rich Jefferson
Richard Jefferson EVP, Corporate Development Executive & Co-Founder

Rich leads our corporate development, industry research, and capital raising efforts using his entrepreneurial experience of having launched successful software companies on a global scale. Rich has established multiple financial services companies specializing in mobile banking software, digital payments, and core banking platforms. He utilizes his expertise to ensure Quavo’s mission to develop and advance the industry standard in fraud and disputes management is obtained. 

Rebecca Bradley EVP, People

Rebecca is a thoughtful problem solver and organizational effectiveness evangelist responsible for leading all aspects of Human Resources at Quavo. She combines robust leadership skills with two decades of experience leading HR and large-scale transformation. Rebecca is passionate about the power of people practices driving business outcomes. She channels that passion into building and implementing Quavo’s leadership and talent strategy.  


Leadership Team

Jon Lindsey Headshot
Jon Lindsey VP, Technology

As Quavo’s VP of Technology, Jon is responsible for researching and leading many of the company’s IT and development efforts. Jon assisted in the infrastructure development for Quavo’s fraud management AI tool,  ARIATM. His ability to think outside the box is a driving factor in developing new solutions and providing support at Quavo. 

Nick Facca, Director of Technology
Nick Facca Director, IT

As the Director of Technology, Nick Facca is responsible for leading, acquiring, and developing the technical resources for implementations. In addition to working with the development team, Nick leads the internal IT and infrastructure teams on custom projects, audits, and compliance certifications such as SOC and PCI.

Rex Richardson, Director of Client Processing
Rex Richardson Director, Client Processing

Rex is responsible for a team of Client Experience Experts, each dedicated to clients to ensure ongoing support and assistance is available as needed. He has 20+ years of experience in the Claims and Financial Industry. Rex and his team are committed to providing clients with innovative service and support and continue to look for ways to enhance the client experience for all of Quavo’s client communities.

Jeff LeFevre employee headshot
Jeff LeFevre Director, Product Development

Jeff is responsible for all product development, feature rollout, and ongoing maintenance related to Quavo’s QFD™ automated dispute management platform. With a decade of experience as a Fintech developer, Jeff leads a product team committed to furthering innovative, automated fraud and dispute solutions for issuing financial institutions, while also upholding stable product environments for end users. 


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