Dishing On Disputes: What Happens When the Call Comes from Inside the House?
First-party fraud is escalating, draining billions from the financial industry each year while eroding consumer trust. The question for financial institutions is whether existing fraud and dispute procedures are strong enough to keep pace.
This webinar explores the root causes of first-party fraud through real-world scenarios and accountholder behaviors, shedding light on why it happens in the first place. You’ll discover how to stop invalid disputes before they occur and learn practical process improvements that make it easier to spot and deny fraudulent attempts from malicious actors.
Featuring Quavo CEO & Co-Founder Joe McLean and Product Architect Jarred Rook, you’ll gain insights into methods that can reduce financial losses, protect institutional reputation, and build lasting trust.
