Originally published on TheFR.com In early May, Spirit Airlines ceased all operations. Within hours, thousands of cardholders did what consumers reliably do when a merchant
Dispute volume is the metric most financial institutions watch. It is a reasonable place to start, but it misses a more consequential pattern hiding just
Originally published on FinXTech.com At most financial institutions, fraud and dispute management shows up on the expense line, not the strategy agenda. Cases move, and
Fraud and dispute management is one of the most expensive operational challenges facing financial institutions today, and for most, it’s costing them even more than
Every fraud wave has a tell: a merchant category code that starts showing up too often, a filing pattern that doesn’t fit the usual profile,
Originally published on BusinessReporter.com The collapse of Spirit Airlines has sent chargeback volumes soaring, and isolated institutions are dangerously unprepared. On May 2, 2026, Spirit
Most fraud and dispute teams track write-offs. Fewer track true losses. Almost none track recapture, and that gap is costing financial institutions real money. Here’s
Dispute data from Quavo reveals a surge in gas-station fraud tied directly to rising prices, revealing a growing pattern that issuers can no longer afford
Quavo CEO and Co-Founder Joe McLean took the Fraud Fight Club 2026 stage with a keynote that was equal parts personal and urgent, tracing the
Originally published on CUInsight.com Six words may be about to reshape everything credit unions know about disputes: “I didn’t buy that, my AI did.” The