Use Case: Processor

The fraud and dispute landscape has experienced unprecedented transformation, driven by high transaction volumes, sophisticated fraud schemes, and heightened customer expectations. As issuers navigate this

In the quickly evolving financial landscape, issuing financial institutions face growing challenges in managing disputes, fraud, and customer expectations. While many institutions maintain the status

Long before the recent surge of artificial intelligence (AI)-based solutions in the financial services industry, Quavo’s dispute resolution technology stack was founded on AI since

In the financial realm, issuers and acquirers play distinct but interconnected roles in payment processing and dispute management. When fraud claims or disputes arise, understanding

Trust is a critical but often overlooked KPI in banking. Quavo’s Trust in Banking Consumer Study reveals how fraud resolution impacts customer trust, loyalty, and

Spotting an unexpected charge on your bank statement can throw you off, especially in today’s world of digital payments and subscriptions. Whether it’s a double

We’re honored to be featured in About Fraud’s Solution Provider Infographic again this year as the 𝗢𝗡𝗟𝗬 bank-focused chargebacks and disputes provider. Download the full

When you dispute a transaction on your account, your bank starts an investigation. During this process, your bank may issue a temporary credit to your