Use Case: Processor

Most fraud and dispute teams track write-offs. Fewer track true losses. Almost none track recapture, and that gap is costing financial institutions real money. Here’s

Dispute data from Quavo reveals a surge in gas-station fraud tied directly to rising prices, revealing a growing pattern that issuers can no longer afford

Quavo CEO and Co-Founder Joe McLean took the Fraud Fight Club 2026 stage with a keynote that was equal parts personal and urgent, tracing the

Originally published on CUInsight.com Six words may be about to reshape everything credit unions know about disputes: “I didn’t buy that, my AI did.” The

Originally published on CUInsight.com Fraud technology is racing ahead. Credit unions are deploying agentic AI systems that autonomously resolve disputes, detect patterns, and take action

Originally published on CUInsight.com At the recent financial industry event, one question dominated every conversation: How do we stop our members from losing everything to

We’re honored to be featured in About Fraud’s Solution Provider Infographic again this year as the 𝗢𝗡𝗟𝗬 bank-focused chargebacks and disputes provider. Download the full

Originally published on CUInsight.com As the holiday decorations come down and statements post, many of your members are finally getting a clear look at holiday

Originally published on CUInsight.com Picture this scenario: It’s Black Friday, and Sarah, a 15-year member of your credit union, discovers fraudulent charges on her account

For many financial institutions, dollars lost in the dispute process represent revenue leakage and missed recovery opportunities. As a dispute manager, your performance is measured