Use Case: Credit Union

In the financial realm, issuers and acquirers play distinct but interconnected roles in payment processing and dispute management. When fraud claims or disputes arise, understanding

Trust is a critical but often overlooked KPI in banking. Quavo’s Trust in Banking Consumer Study reveals how fraud resolution impacts customer trust, loyalty, and

Spotting an unexpected charge on your bank statement can throw you off, especially in today’s world of digital payments and subscriptions. Whether it’s a double

We’re honored to be featured in About Fraud’s Solution Provider Infographic again this year as the 𝗢𝗡𝗟𝗬 bank-focused chargebacks and disputes provider. Download the full

When you dispute a transaction on your account, your bank starts an investigation. During this process, your bank may issue a temporary credit to your

It’s early in the morning, and you’re sipping coffee while reviewing your bank statement – a routine check that turns into a moment of panic.

Gradient image of various credit cards

Compliance plays a crucial role in the financial industry, impacting various areas such as credit cards and dispute resolution. One key regulation you’ll come across

In today’s rapidly evolving financial landscape, effective dispute resolution has become a critical component of organizational success. As businesses navigate the complexities of customer interactions

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Issuers & Acquirers: Understanding Key Players in Dispute Resolution

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