Joe oversees all facets of Quavo’s business and is directly accountable to Quavo’s Board of Directors and investors. He brings over a decade of executive experience in technology and operations related to fraud and dispute management, regulatory requirements, and chargeback technology. Joe contributed his depth of knowledge to the development of QFD™, Quavo’s automated, cloud-based dispute management software. He also oversaw the establishment of Dispute Resolution Experts™, Quavo’s back-office dispute processing team. Joe’s expertise in fraud investigations also helped launch ARIA™, the world’s only AI capable of investigating fraud claims as a human would but within seconds and while upholding regulatory compliance. 

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