QFD®

Dispute Management Software

Built for issuers, developed for users. Quavo's experts developed a cloud-based chargeback management software that features automated workflows, assured compliance, seamless digital banking integrations, and continued support after onboarding.
QFD: Quavo Fraud & Disputes logo

Say goodbye to manual processes and hello to automation. QFD’s automated workflows, assured compliance, and continued service after onboarding makes it the industry’s most advanced chargeback management software for banks.

QFD® in Action

Supported Transaction Types

EFTs

ACH, Wire, Zelle®, & RTP®

Digital Payments

Digital Wallets, P2P, & Bill Pay

Card

Pin, Pinless, Credit Cards (account takeover, fraud application, transaction), Debit Cards, & Prepaid Cards

ATM

Deposit & Withdrawal

Check

Check

Features & Benefits

Compliance
Assured Compliance

Our team of experts keeps QFD® automatically compliant with the latest Reg E, Reg Z, Nacha, and card association mandates.

Improved Customer Experience

QFD® has a self-service feature with mobile and online banking integration for increased user accessibility and convenience.

Reduce Losses
Reduced Losses

QFD’s increased operational efficiency and reduces losses through automated workflows, customized GL account tracking, and built-in regulatory requirements. 

Increase Operational Efficiency

Automated and intelligent workflows powered by out-of-the-box integrations with card associations and core systems of record to reduce AHT and callbacks by 40%. 

Consistency
Resolve Every Dispute

QFD® is a cloud-based software scalable to grow with your business needs. QFD® allows you to seamlessly adopt new features without disrupting current processes or requiring additional IT resources from your team.

Ready to change the way you work disputes?

Knowledge Center

Ready to get started or need help?