QFD™ (Quavo Fraud & Disputes)

The Industry's Best Fraud and Disputes Platform for Issuers

QFD is a best-in-breed cloud-based solution and the only platform that requires minimal to no configuration or customization from an issuer.

Is your fraud and dispute operations business costing your company money due to an inability to effectively recover losses or a lack of meaningful automation? Are the processes are inadvertently creating customer dissatisfaction? Quavo’s significant fraud, disputes and intelligent business process management (BPM) experience makes us uniquely positioned to help.

Increase Satisfaction

Leverage a workflow that is reusable across call centers, financial centers, online banking environments and mobile channels

Stay Compliant

Strategically placed automated decision points solve the industry compliance problem by allowing issuers to utilize time-sensitive SLA rules in relation to any impacting regulation

Reduce Expenses

Automated decisions and actions can reduce or even eliminate the need for specialized agent interventions

Reduce Losses

Move from a chargeback-centric approach to the claims problem and leverage recovery rules to make sure you always have the best chance at stopping losses

QFD Product Data Sheet
Dig deeper into what makes Quavo Fraud & Disputes software unique in the industry.
Discover First Tech's Journey to Enhance Member Experience
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Product Announcement: Meet ARIA
Find out about a new way to investigate disputes!
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