Ensuring industry compliance is often the focal point of fraud and dispute operations. With QFD, managing to regulatory dates becomes a trivial matter. Strategically placed automated decision points solve the industry compliance problem by allowing the issuer to set up time sensitive rules in relation to any impacting regulation. Using the QFD decision logic and taking on the bi-annual compliance packages will put any issuers mind at ease. QFD also contains an adaptive control that provides an always visible view into upcoming regulatory dates. In addition, the “get next” functionality is configured in “Fusion” sessions to ensure cases with the highest priority are researched and worked first.
Communication templates are consistently compliant
All system and user actions are reportable and reconcilable
All association and Regulatory SLAs are built in and tracked automatically
The Quavo team stood out because of their level of experience in dispute processing. They have first-hand experience in the business, and built their solution based on their knowledge of the dispute process. That was really appealing to … MORE
Quavo, Incorporated
Suite #7115
1201 North Orange Street
Wilmington, Delaware 19801
1 (484) 257-9846