Reduce Call Times During a Fraud & Dispute Intake

Did you know that, when collecting information for fraud and disputes, your investigators are not required to review case fees or merchant refunds with account holders prior to making decisions? Quavo’s dispute management solutions integrate with core processors to automatically show all the account information needed for a case resolution on one, easily accessible platform. This way your team won’t spend time on lengthy calls or callbacks. With QFD™ automated dispute management software, you can:

• Reduce call times by 40%
• Spend less than 5 minutes on the phone

Download the article about reducing call times during dispute intake