Dispute Management Solutions Tailored to Your Needs

Whether you’re a small institution or an enterprise, Quavo offers scalable, trust-driven solutions that meet your specific dispute management needs while building long-term customer loyalty through transparency.

QFD

Choose the Solution That Fits Your Goals

Business Enhancements

From Cost to Opportunity – Enhancing Key Pressure Points

Transform your dispute process by focusing on the areas where targeted enhancements have the most impact. We provide modular capabilities that integrate seamlessly into your existing workflows, to deliver measurable improvements.

The Quavo Difference

Business Enhancements in Action

Regional Credit Union

Integrated the Business Enhancements portal into their online banking platform, resulting in a 30% reduction in call volume related to disputes.

Growing fintech

Leveraged the API to automate dispute routing and decisioning, improving efficiency and reducing manual errors.

Business Enhancements Pricing

Make targeted enhancements where they matter most, unlocking better outcomes for your dispute process.

Contact us for a custom quote tailored to your needs.

Ready to Build Trust in a Scalable Way?

Business Optimization

Unlocking Efficiency at Scale

Break through operational bottlenecks, turning inefficiencies into opportunities for savings and customer loyalty.

The Quavo Difference

Business Optimization in Action

A National Bank

Implemented Business Optimization to streamline their chargeback process, resulting in a 20% reduction in chargeback losses.

A Payment Processor

Leveraged the AI-powered automation to improve fraud detection rates and minimize false positives.

Business Optimization Pricing

Tiered pricing based on features and support level. Contact us for a personalized quote.

Ready to Optimize Your Dispute Management?

Business Operations

Transforming Disputes into Strategic Advantage

The unique combination of QFD® and DRE™ gives issuers access to a best-in-class, comprehensive solution, at any size. Quavo integrates advanced tools with expertise, to deliver exceptional results and control.

The Quavo Difference

Business Operations in Action

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A large Credit Union

Partnered with Quavo for Business Operations, achieving a 95% dispute recovery rate and significantly improving member satisfaction.”

A Fintech Startup

Leveraged Quavo’s expertise to navigate complex regulatory requirements and scale their operations efficiently.

A large Credit Union

Partnered with Quavo for Business Operations, achieving a 95% dispute recovery rate and significantly improving member satisfaction.”

A Fintech Startup

Leveraged Quavo’s expertise to navigate complex regulatory requirements and scale their operations efficiently.

Business Operations Pricing

Custom pricing based on your specific needs and goals. Contact us to discuss your requirements and receive a personalized proposal.

Ready to Transform Your Dispute Management with Expert Support?

Find Your Ideal Solution

What is your biggest opportunity for improvement

Core Technical Requirements

How much do you want to own

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Frequently Asked Questions

What is recovery automation?
QFD® handles the case creation in Association platforms and executes recovery for disputed transactions made on the Mastercard, Visa, Pulse, and PLUS networks. QFD® will continue to auto-process recovery work by including merchant responses, updating Association cases, and supporting write-off and denial decisions throughout.

QFD® prevents compliance violations by automatically taking action and updating the case aligning with SLA regulatory mandates and time-sensitive rules.

QFD® supports a wealth of automated workflows including card block and reissuance on fraud claims, general ledger accounting, temporary authorization processing, accountholder emails and letters, fee matching, applying the merchant refund, and more.

QFD® has a built-in reporting browser that delivers volume and operational data to managers and internal auditors. Quavo has partnered with Snowflake to offer a data warehouse that includes analytical and forecasting details. Quavo offers a business event streaming service that can be tailored to a client’s exact needs.

Ready to Empower Your Customers with Self-Service?

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