Improve Operations with Quavo

Amidst an unprecedented global pandemic and staggering levels of unemployment it has certainly been challenging year for credit unions. To make matters worse, COVID-19 related fraud schemes have run rampant, severely straining office resources.

We can help. Quavo Fraud & Disputes (QFD) software features a single case creation workflow that is reusable across call centers, financial centers, online banking, and mobile channels. QFD tracks cases that start in one channel and are completed in another. This popular feature gives your team visibility to a claim at every stage of the process, no matter where the intake originated, resulting in excellent customer service.