As the Director of Client Solutions, Ben leads Quavo’s team of Solutions Executives to drive client engagement throughout the sales lifecycle, from initial conversations to established partnerships. Ben has extensive experience within the fraud and dispute space at an enterprise level, managing teams in both an inbound claims center (debit, credit, ACH, and ATM) as well as back-office investigations teams. His consummate fraud and dispute management background is invaluable to building strategic partnerships and providing clients with the services and technology to support their unique business needs and remain competitive in the marketplace.
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