Business Architect

Business Architect

Quavo is seeking a project focused, highly organized, Business Architect to assist in software implementations for Financial Institutions in North and Latin America. In this role, you would be critical to the success of the implementations and have an opportunity to directly impact productivity and expense metrics for our Customers.

If you love Architecting solutions that promote efficiencies, driving solution adoption, understanding and advocating for Customer needs, and inspiring those around you, you may be our next Business Architect!

This position can be located in Philadelphia, Delaware, East Lansing, or Phoenix areas or could potentially be a remote working position.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

·        Prioritize customer technical and functional requirements, design workflows and build out User Stories pertaining to the scope of contracted work.
·        Ensure the business and technical architecture of the delivered solution matches customer technical and functional requirements.
·        Update Configuration settings within the solution to meet business needs.
·        Provide guidance to project teams developing high performing and highly integrated Pega based solutions.
·        Work with Account Director, Developers and Testers to bring implementations on time, on scope and on budget.
·        Work with Business Users to ensure they understand how to work within the solution and alter business configurations.
·        Report project performance weekly to Management and monitor problems to ensure resolution in a timely manner, ensure all customer Service Level Agreements and defined KPIs are maintained.
·        Provide thought-leadership to the client across business and technical project dimensions solving complex business requirements.

 

QUALIFICATIONS AND SKILLS NEEDED:

·        Strong leadership skills, developing and implementing new technology and processes; experience with Key Performance Indicators (KPI) and meeting Service Level Agreements.
·        Expertise in how to best deliver great value and service.
·        Entrepreneurial, a natural problem solver who loves challenges and thrives in a fast-paced environment.
·        Excellent communicator, thoughtful and influential. Ability to understand and anticipate the needs of the customer and to provide solutions and recommendations that work in the real world.
·        Proficient in the English language with outstanding interpersonal and communication skills, both written and verbal. Spanish is a plus.
·        The ability to work under pressure and manage critical situations, influencing without direct authority.
·        Operationally driven and experienced in a results-driven environment. Very customer focused, self-motivated and a strong team player.
·        Strong technical understanding of software installations and financial services business process management.
·        Travel required to meet clients, vendors, partners or colleagues.
·        Strong technical understanding of software installations and financial services business process management.

 

DESIRED SKILLS:

·        4-6 years of experience in Pega. Worked at least on 2 implementation projects.
·        Pega 7/Pega Infinity

 

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